Thank you for supporting Police Chief.

By purchasing a supporter tier or any digital content related to the game, you agree to the following refund terms:

❌ No Refunds on Digital Purchases

All sales are final and non-refundable.

Due to the nature of digital goods and early-access content, once access or downloadable content is granted, we cannot offer refunds, cancellations, or exchanges. This applies to all tiers, digital bonuses, or early builds.

🔬 Pre-Alpha and Early Access

The game is still in development and subject to change. You may experience bugs, performance issues, or missing features.

Access may be revoked for violating terms or community guidelines. These are not valid grounds for a refund.

Please also review our Pre-Alpha Terms for additional conditions related to early builds.

⚠️ Exceptions (Case-by-Case)

Refunds may be considered only if:

• You were charged more than once by mistake.
• A technical issue on our end permanently blocks access and cannot be resolved.

To request support in such cases, contact us at herogus3xd@policechiefgame.com within 7 days of your purchase.

💬 Questions?

If you're unsure about a tier or what access it includes, feel free to contact us before purchasing. We're happy to help!